The customer website is your source for information, technical support and documentation downloads. If you are a Ballard customer and do not yet have a login ID and password, please register here.

If you have a problem with your Ballard product you can:

• Email us at BPS.Service@ballard.com 
• Phone toll free within North America
  1-877-909-3889
• Phone from international locations 1-604-444-2470

Please have your Ballard product serial number ready, or include the serial number in your e-mail message.

• Heliocentris at support@heliocentris.com
• North America: 604-684-3546
• Europe: +49 (0)30 340601 700

• Energy Development Associates at anil.tuladhar@energydevelopmentassociates.com
• Cell: 313-434-1903
• Office: 313-406-3292