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I have read and accept the terms and conditions as outlined by Ballard Power Systems.

The after sales customer portal is your source for information, technical support and documentation downloads. If you are a Ballard customer and do not yet have a login ID and password, please register here.

For general technical inquiries regarding your Ballard product, please have your Ballard product serial number ready, or include the serial number in your e-mail message

To return a product, contact a Ballard customer representative to obtain a Return Merchandise Aurthorization (RMA).

For Technical Support with Ballard Products: +(1) 877-376-0394   or   bps.service@ballard.com

FCveloCity®-MD            FCveloCity®-HD            FCveloCity®-XD            FCgen®-H2PM            FCvelocity®-9SSL          FCgen®-1020ACS


For your convenience, regional numbers are also available:
Belgium* 0800-268-61 Norway* 800-24-671
Germany* 0800-181-1492 United Kingdom* 0-800-014-8403
North America* 1-877-376-0394 * toll free
ElectraGen™-ME: CHEM service contact: tw019114@chem.com.tw   - Tel: 886-3-3284170 # 5919
Nexa products: Heliocentris at support@heliocentris.com    Europe: (+49-30) 63 92 63 25
Ecostar Power Convertor (EPC):  Office: 313-406-3292   Cell: 313-434-1903
Rhombus Energy Solutions Inc. at info@rhombusenergy.com
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