The after sales customer portal is your source for information, technical support and documentation downloads. If you are a Ballard customer and do not yet have a login ID and password, please register here.
For general technical inquiries regarding your Ballard product, please have your Ballard product serial number ready, or include the serial number in your e-mail message
To return a product, contact a Ballard customer representative to obtain a Return Merchandise Aurthorization (RMA).
For Technical Support with Ballard Products: +(1) 877-376-0394 or bps.service@ballard.com
FCveloCity®-MD
FCveloCity®-HD
FCveloCity®-XD
FCgen®-H2PM
FCvelocity®-9SSL
FCgen®-1020ACS