Customer Care Portal
The customer care portal is your source for information, technical support and documentation downloads.
If you have an account already, login to the customer portal here.
For technical support with Ballard products contact us at the numbers listed below or email firstname.lastname@example.org
^ From 8:30 am to 6:00 pm China Time
For general technical inquiries regarding your Ballard product, please have your Ballard product serial number ready, or include the serial number in your e-mail message. To return a product, contact a Ballard customer representative to obtain a Return Merchandise Aurthorization (RMA).